Call management software provides you with accurate, real-time data analysis of telephone call activity - allowing you to manage the expense of telecommunications and maximise investment in your staff.
All businesses have different key performance indicators and face the challenge of finding the right technology that will improve efficiency and increase productivity.
Call logging lets you manage and improve the use of telecommunications through your business, with a wide and flexible range of reports that highlight exactly what is going on in your organisation.
Reports can be generated by date, time, and extension number or even by the dialled number – which can then be automated into reports for email delivery. From basic call logging to powerful reporting systems that integrate with your Customer Relationship Management – Entropie can help choose the right solution for you.
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