Most commonly asked questions
Can I keep my existing phone number? - Yes. Contact us and we’ll switch you onto our network so your calls are routed automatically. No need to dial any prefix numbers or install special equipment.
How quick is the transfer process? - We can normally transfer your existing lines and calls to Entropie within 10 working days.
Are my calls protected from fraudulent activity? – Our fraud management tool that ensures you don’t fall victim to the ever-growing threat of phone fraud and hacking. By switching to Entropie we can protect your business from criminals hacking into your phone system and making expensive international calls using your phone number.
How much can I save on my phone bill? - Send us one of your current phone bills and we’ll show you how much you can save with Entropie. You could be saving as much as 35% on your phone charges – some businesses can make even greater savings.
How will I be billed? - We’ll make life easier for you by providing your calls and lines on one simple, detailed bill. If you take other Entropie services as well, such as broadband or mobile, they’ll all appear on one bill –We can even give you a log in to your own online portal through our website, so you can access your bill at any time.