Most commonly asked questions
How resilient is SIP trunking? - SIP trunking is now a mature service enjoyed by thousands of UK organisations and this alone is testimony to the reliability of SIP. For added reassurance while you switch to us, SIP trunking can even be used with existing ISDN connections to ensure the transition goes smoothly.
What’s the quality like? - From the moment we connect your SIP trunking service, you will enjoy all the reliability, resilience and quality that comes from working with our SIP trunk partners.
What if we’re moving office? - Number flexibility with SIP trunking means that you can keep your existing number, even when moving out of the area, saving you on printed company literature and stationery costs. We can easily transfer your old or existing numbers too so that you can avoid expensive remote call forwarding or call diversion charges. With CLI flexibility you can also decide which number you want to display on a call by call basis – great for contact centres.
What if we want to add or remove some of our lines? – With SIP trunks you can scale up or down the number of trunks you require. Typically, with analogue or ISDN services you may need to wait up to 20 working days, however with SIP you can change the number of trunks you require in a matter of minutes.