Services Overview
We want to help you connect, and to do this, we want to connect with you
Every organisation has their own IT and telecommunication requirements, and to ensure that we provide you with a service that is superior to our competitors – each of our clients is assigned a dedicated Account Manager who will oversee the entire ‘Service Cycle’.
Service Cycle
The ‘Service Cycle’ is the Entropie comprehensive process which places you, your aims and objectives at the centre of our focus and everything we do:
• Free, preliminary no-obligation site survey and consultation
• System demonstration – be educated with technology and benefits
• Analysis of your requirements and recommendations upon thorough evaluation
• Specification and plan generated by our highly skilled engineers
• Installation, integration and full project management
• Fast-track training for your Team and System Administrator – initial plus a continuing service
• Regular updates on technological advances to empower your business in the future
Our philosophy is to provide outstanding customer service, something rare in an ever changing and fast paced industry like ours. This way, you enjoy a first-class experience with our bespoke solutions that we continuously evaluate and improve whilst focusing on your bottom line.