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Samsung OfficeServ
Advanced communications for every organisation
Samsung’s OfficeServ range of communication servers is designed to give you advanced voice, data and wireless communications all in one. With a comprehensive range of features and functionality, it offers an effective and affordable solution for any organisation.
OfficeServ’s modular design means there’s a solution with the same features for every size of business. It facilitates cost-effective and incremental expansion and, being easy to upgrade, it offers you more services as your needs evolve.
- OfficeServ 7100: designed specifically for small to medium-sized companies or satellite offices, supporting up to 32 extensions and a maximum of 30 trunk lines with analogue, digital or IP extensions
- OfficeServ 7200: designed for medium-sized organisations
- OfficeServ 7400: designed for large organisations that require fully-converged communications
All versions use the same interface modules, so that they can be combined for site sizes from 4 to 480 extensions – all with the same applications, handsets and management interface.
So, whether you’re a small office, a head office or a branch of a larger organisation, the OfficeServ server can take its place at the heart of your communications network.
Contact us today to find out more.
Handsets
Samsung handsets are available in either Digital or IP configuration, providing identical features and functionality to the user. That means that users have indistinguishable functionality and access to system, whether they are connected as traditional keysets, IP devices on the network infrastructure or remotely via external data connection, such as DSL.
Samsung 5000 series display handsets feature a 32-character, 2 line scrollable LCD screen to display call information like Calling Line Identification (CLI, who is calling) and Direct Dialing Inward (DDI, which may indicate why they are calling). The LCD also helps the users navigate effortlessly through the systems features.
In addition, display handsets incorporate programmable soft keys with tri-coloured LED status indicators that can be used for speed dialling, as well as one-touch feature access keys and traditional ‘Key & Lamp’ working. Optional add-on modules can also be assigned to compatible handsets, creating 64 additional soft keys.
Or you can choose Samsung’s standard Digital and Analogue handsets, as a cost-effective alternative for staff who do not require high access to system features. Ensuring everyone has their own point of contact and individual extension.
OfficeServ Applications
In order to encourage users to use the maximum functionality of OfficeServ Servers, Samsung Business Communications has developed a full range of intuitive Windows-based applications.
OfficeServ Operator enables users to quickly and efficiently find and transfer incoming calls to extensions at any site. A mixture of comprehensive Extension Status, Dial-by-Name, Speed Dials, and Incoming Source Keys makes OfficeServ Operator intuitive and easy to use.
OfficeServ EasySet is a Windows Browser application that enables users to customise individually their extensions without the need for extensive training or reference to the system manager. Features such as Extension BLF, Divert Target, Divert Condition and Personal Speed Dial can be easily changed by a simple point-and-click.
OfficeServ Call is a Windows call management application providing simple point-and-click access to the full range of advanced call handling features of the OfficeServ system. OfficeServ Call can interact with a range of TAPI-based applications such as Outlook, to provide productivity enhancing functions such as dialling from Contact List, Screen Pop, Missed Calls, and also acts as a Personal BLF for the users.